Azalea Homecare
Operations Manager
Full Time • Lawrenceville
Benefits:
- Team Outings
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Operations Manager – Home Care
Full-Time | Lawrenceville, GA
Full-Time | Lawrenceville, GA
We are seeking a detail-oriented and hands-on Operations Manager to support the day-to-day functions of our growing home care agency. At Azalea Homecare, we help seniors and individuals with disabilities live safely and comfortably in their homes and across a variety of care settings, including assisted living communities and other facilities.
This role works closely with leadership and internal teams to coordinate operations, improve workflows, and support overall team performance. The ideal candidate is highly organized, adaptable, and thrives in a fast-paced environment.
This is a performance-driven role with clear accountability and growth potential.
Compensation & Benefits:
- Base Salary: $60,000 – $70,000 (based on experience)
- Performance Bonus: Up to $10,000 – $15,000 annually
- Flexible schedule & Paid Time Off
- Leadership development opportunities
- Supportive, team-oriented culture
Bonuses are tied to key outcomes including shift coverage, reducing call-outs, caregiver retention, and timely onboarding of new clients.
Key Responsibilities:
- Support and help drive daily operations including scheduling, intake, and caregiver communication
- Ensure client shifts (home and facility-based) are properly staffed
- Manage call-outs, coverage gaps, and real-time scheduling needs
- Collaborate with recruiting to maintain a strong caregiver pipeline
- Support onboarding and ensure timely start of care for new clients
- Maintain communication with clients, families, referral partners, and facility staff
- Coordinate with billing and payroll to support operational alignment
- Monitor scheduling trends, service gaps, and workflow efficiency
- Assist in improving processes, systems, and standard operating procedures
- Support compliance with agency standards and regulatory requirements
This role requires a proactive approach and the ability to navigate a fast-paced environment with shifting priorities.
Qualifications:
- 3+ years in home care, healthcare operations, or similar fast-paced environment
- Experience with scheduling, staffing, and caregiver management
- Strong leadership, organization, and problem-solving skills
- Ability to manage multiple priorities and make decisions under pressure
- Experience with home care software (WellSky, ClearCare, etc.) preferred
What Success Looks Like:
- Shifts are consistently covered with minimal issues
- Caregiver reliability and communication improve
- Faster onboarding and start of care
- Office operations run smoothly with reduced escalations
This role offers a clear path to Director of Operations as the agency grows.
Compensation: $60,000.00 - $70,000.00 per year
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
Apply here.
Flexible work schedule
In 2014, there were nearly 1.8 million caregivers working in the U.S., with the potential to create 500,000 more jobs by 2024. (Source: Value of Home Care Report)
Being part of the family
Over the last five years, the home care industry has grown by more than 50%, and is projected to increase as demand grows. (Source: Value of Home Care Report)
Career advancement in a growing field
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. (Source: Value of Home Care Report)
Opportunity to help seniors and people with disabilities stay at home
In a recent survey of more than 72,000 caregivers, the overall job satisfaction rating was 9.03 out of 10 – higher than previous years. (Source: Home Care Pulse)